Some projects of note include Station Review/ Database design and end-user training for:
Harvard University – 23, 000 stations, 290 buildings. Station Reviews, Training, Help Desk, currently converting to Cisco VoIP (2015- 2018) also worked on the ISDN CENTREX Conversion (1989 - 1991)
Boston University – 15, 000 Stations, 200 buildings. Station Reviews, Training, Currently converting to Cisco VoIP (2016- 2018), (Nortel) CENTREX Conversion (1992 - 1995),
Boston University Medical Center - 4,300 stations 22 buildings. Station Reviews - Cisco (2017 - 2018)
Johnson and Johnson - 30 + locations. Station review, On-site & Remote Training, First Day in Service, Help Desk Cisco (2015 - 2018)
Wells Fargo Advisors - 50 + locations. On-site Training and First Day in Service (2011 - 2017)
Laitram - Intralox - New Orleans LA and Amsterdam Netherlands. Finesse® Contact Center Training
CBS - CBS Showtime - 6,000 stations, 10 locations. Station review, Training, First Day in Service (Cisco) (2014 - 2016)
Hertz Car Rental - Oklahoma City OK and Dublin Ireland - CTI OS (Computer Telephony Integration Object Server) Contact Center Training (2015 - 2016)
British Telecom/Bristol Myer Squibb - 60 + locations. Domestic and International, remote and on-site training (2014 - 2018)
Baptist Health South Florida - 40 sites, 30 Finesse® Call Center groups. On-site training (2017 - 2018)
Shriners Hospitals for Children - 11 locations. Domestic and international, On-site training (2014 - 2017)
McGraw Hill Education - 30 + Sites. Domestic and International, On-site and remote end-user training (2013 - 2018)
National Grid – 25,000 stations, 130 + locations. Station Reviews, On-site training and First Day in Service (Cisco) Call Manager Conversion (2011- 2014 )
Commonwealth of Massachusetts EOHHS – 23, 000 stations, 200+ locations. Station Reviews, On-site training and First Day in Service (Cisco) Call Manager Conversion (2009-2011)
Capital One, Richmond & McLean VA – 25,000 stations. Station Reviews, On-site training and First Day in Service (Cisco) Call Manager Conversion (2006-2007)
Bellevue Hospital, New York NY – 1,200 stations. Station Reviews, On-site training and First Day in Service (Cisco) Call Manager Conversion (2004)
New York City Housing Authority – 2,000 stations Station Reviews, On-site training and First Day in Service (Cisco) Call Manager Deployment (2004)
Brandeis University – 8,000 stations campus. Station review, on-site training and First Day of Service support (Cisco) AVVID VoIP conversion (2003)
Chestnut Hill Square, Newton, MA – 242,000 sq. ft. mixed use commercial development - We developed the master communications plan and managed the construction and implementation of the telecommunications infrastructure (2013)
University Station, Westwood, MA – 2,000,000 sq. ft. mixed use campus style commercial retail space - We developed the master communications plan and managed the construction and implementation of the telecommunications infrastructure (2017)
Allston Yards, Allston, MA – 1,230,000 sq. ft. mixed use commercial development - We are currently working on this project and have developed the master telecommunications distribution plan for the project (started 2021)ProComm Solutions, Inc.
Holliston, Massachusetts 01746
info@procommsolutionsinc.com
tel: 781.932.7321 | fax: 781.948.9175
© 2021 ProComm Solutions, Inc. Holliston, Massachusetts 01746
tel: 781.932.7321 | fax: 781.948.9175